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Co-Founder & Infrastructure Engineer

Michael Amponsah

Systems & Cloud Engineer | DevOps | Database Administrator | Infrastructure Automation Specialist

About

A versatile, automation-first infrastructure engineer with deep expertise spanning Linux and Windows ecosystems, cloud-native architectures, database systems, and data centre operations. Based in Munich, Germany, with a proven track record of designing resilient, observable, and cost-efficient systems for enterprise clients across Europe and Africa.

Enterprise Infrastructure & Systems Engineering

Currently serving as a Linux & Database Administrator, I specialize in building and maintaining high-availability infrastructure that teams trust but rarely notice. My work sits at the intersection of systems architecture, database administration, and cloud engineering — ensuring seamless operations across on-premise, hybrid, and multi-cloud environments.

Notable Operational Impact

Alert Noise Reduction: Slashed 3,000+ daily alerts to fewer than 10 at Adidas via HWS Gruppe — a feat recognized by the Vice President and senior directors.

Process Acceleration: Reduced national stipend processing from 15 days to 3 days for a 100,000-personnel government programme, managing over $227 million in disbursements.

Observability Architecture: Designed and deployed a Docker-based Prometheus/Grafana monitoring stack, delivering real-time infrastructure intelligence with automated alerting.

Cloud, Automation & DevOps

Proficient in AWS, Kubernetes, Ansible, Terraform, and Docker. I architect CI/CD pipelines, automate repetitive workflows with PowerShell and Bash, and implement Infrastructure as Code to eliminate manual toil. My open-source work — including a featured Zammad CI/CD and monitoring setup — has been recognized by industry leaders and published on the official Zammad blog.

Database & Systems Administration

Extensive experience managing Oracle (Clustered & RAC), MSSQL, and MySQL databases; performing backup/recovery operations with RMAN and Data Pump; and optimizing storage at both server and database levels. I have led migrations from legacy monitoring platforms (Icinga to Zabbix) and trained cross-functional teams on modern observability practices.

Entrepreneurship & Product Innovation

Co-Founder & Technology Transformation Lead at GH Commuter, where I built an AI-powered institutional busing platform serving Galaxy International School and corporate clients. The system delivers live ETAs via WhatsApp, optimizes routes in real time, and has reduced fuel consumption by 18% while restoring commuter mornings across Ghana.

Previously founded MikesHands Consult, architecting internet hotspot systems for hostels using VMware, MikroTik, and RADIUS — managing 500+ user accounts and pioneering self-service USSD and Android app administration in the Ghanaian market.

Continuous Learning & Community

Beta participant in Docker's AI-powered assistant, Ask Gordon. Active contributor to open-source and cloud-native communities, with certifications in Ansible, Git, and Kubernetes Cloud Native Ecosystems.

Teaching Experience

  • Linux & Database Administrator — Enterprise infrastructure and high-availability systems across Europe and Africa
  • Lead System Engineer — Alert noise reduction, observability architecture, and process automation at scale
  • Co-Founder & Technology Transformation Lead, GH Commuter — AI-powered institutional busing platform

Academic Qualifications

  • Certified — Ansible Automation
  • Certified — Git Version Control
  • Certified — Kubernetes Cloud Native Ecosystems
  • Beta Participant — Docker Ask Gordon AI Assistant
  • Continuous professional development in Cloud Engineering, DevOps, and Infrastructure Automation

Specialist Skills

  • Linux & Windows Server Administration
  • Cloud Engineering (AWS, GCP, Multi-Cloud)
  • Kubernetes, Docker, Terraform, Ansible
  • Database Administration (Oracle, MSSQL, MySQL)
  • CI/CD, GitHub Actions, Infrastructure as Code
  • Monitoring & Observability (Prometheus, Grafana, Zabbix)
  • Data Centre Operations & Network Engineering
  • Automation & Scripting (Bash, PowerShell)

Leadership & Roles

  • Co-Founder & Infrastructure Engineer, IntelliLearn Virtual School
  • Co-Founder & Technology Transformation Lead, GH Commuter
  • Founder, MikesHands Consult
I believe great infrastructure is felt only in its absence. I work hard to keep it invisible — so teams can create without firefighting.